If we are unable to contact you due to an unknown address or a long absence from the delivery of the product , the goods will be returned .
Please note that the order can not be canceled after delivery
COD order will be shipped within 3 business days after the order is confirmed . In the case of other ( prepayment ) settlement , we will ship within 3 business days after the payment is confirmed .
Delivery takes approximately 3-15 business days .
How much is shipping and delivery ?
Free shipping for Peninsular Malaysia
You don’t need to complete the order just yet , as there are still a few more details that need to be entered before the order is finalised .
When should my order arrive ?
We will deliver the goods within 72 hours after your payment is successful .
Usually , from the day your order ships , you can expect to be showing off your new hand crafted purchase in around 3-15 business days .
We also offer an express shipping option during the checkout process for some orders . Our shipping partners advertise express delivery in 3-7 business days .
It’s important to note that in some countries , you may need to allow an additional 4-5 days for your local customs ,
What if my order is later than expected ?
If your order hasn’t reached you within 15 business days , the best first step is to contact your local post office in case they are holding the package for you . You’d be surprised how often this is the case !
You can check on the progress of your order up until it gets shipped over here .
If you feel that your order is taking much longer than it should , you’ve allowed a reasonable time for your local customs to peek at your awesome new stuff , and your local post office was not able to help , contact us and we’ll see what we can do . When contacting us , please let us know your order number and the full correct delivery address so we can help you as soon as possible .
Where will my order be sent from ?
We have points of departure in Malaysia and Singapore . The system will match the point o departure by default according to your order address .
Please read through the descriptions of the item to gain a thorough understanding of the item specifications , compatibility , price and shipping terms before placing an order .